Complaints

 

Your feedback is very important to us. If you feel that we’ve let you down in any way, we’d like to know about it so we can do our best to resolve things. We take all complaints seriously and every complaint is fully investigated, as improving our client service is important to us. We’ll let you know what we’re doing about your complaint within five business days of receiving it.

Please complete the below form and our staff will attend to the matter and set in motion whatever action is appropriate to resolve your situation. Where possible please include as much information as possible to assist us in our investigations.

If you have any difficulty completing the form below or require any assistance please call us on 0800 332 837

 

 

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