Our Rotorua Mortgage Advisors
Reach financial freedom, faster with a trusted NZHL Mortgage Mentor on your side.
Rotorua
Our Rotorua office sits up the road from the gorgeous Rotorua Village Green, run by owner Sally Copeland, who wished she had come to NZHL as a customer years ago! Sally brings years of knowledge and experience in property finance… Read More
Our Rotorua office sits up the road from the gorgeous Rotorua Village Green, run by owner Sally Copeland, who wished she had come to NZHL as a customer years ago! Sally brings years of knowledge and experience in property finance to the team and is passionate about helping her clients reach their financial goals.
NZHL offers home loan advice and mortgage refinancing in Rotorua, helping clients reach financial faster by creating personalised solutions to reduce the stress that comes with purchasing a new home. If you want to see how much time and money you could save by refinancing your mortgage, check out our loan comparison calculator.
If you’re interested in a no-obligation chat about mortgage refinancing, or you’re looking for home loan advice in Rotorua, use the contact form below, or give the Rotorua home loan team a call today.
We support the following areas
We service our neighbouring communities, ensuring that even areas without a dedicated NZHL office receive comprehensive support.
Office Contact Information
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Physical Address:
1109 Fenton Street, Rotorua 3010
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Postal Address:
PO Box 1860, Rotorua 3040
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Email:
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Phone:
Our Team
Samantha Andrew
New Business Consultant
Phone: 0800 466 477
Mobile: 027 445 2258
Email: [email protected]
Leah Traill
New Business Consultant
Phone: 0800 466 477
Mobile: 027 575 0795
Email: [email protected]
Mark Hemmings
New Business Consultant
Phone: 0800 466 477
Mobile: 027 433 1171
Email: [email protected]
Mikaela Eagles
New Business Consultant
Phone: 0800 466 477
Mobile: 021 145 0464
Email: [email protected]
Amanda Dudson
Client Servicing Consutlant - Lending
Phone: 0800 466 477
Mobile: 021 574 969
Email: [email protected]
Meet some of Team Rotorua
We’ve got a team of passionately Kiwi consultants, keen to help you achieve financial freedom, faster.
In our customers' words
"You were such an amazing help and explained everything well thank you."
"You were such an amazing help and explained everything well thank you."
Kayanne
Rotorua
In our customers' words
"Thank you for making our first experience a good one and showing us the real picture where we sitting and what can we do next for our future first home. Thank you so much for your time Amanda and lovely to have you onboard as a mentor."
"Thank you for making our first experience a good one and showing us the real picture where we sitting and what can we do next for our future first home. Thank you so much for your time Amanda and lovely to have you onboard as a mentor. "
Kamal and Sadikshya
Rotorua
In our customers' words
"I am a new customer with New Zealand Home Loans after recently having purchased my first house. Throughout this process I have had the pleasure of dealing with Amanda Dudson. Coming to NZHL from a personal referral, I held high expectations. However the service I received was more than I…" Read More
"I am a new customer with New Zealand Home Loans after recently having purchased my first house. Throughout this process I have had the pleasure of dealing with Amanda Dudson. Coming to NZHL from a personal referral, I held high expectations. However the service I received was more than I could have ever hoped for. The first contact I had with your company was a call I made to the local office number listed online. I was pleasantly surprised to be greeted by a real person, whom introduced herself as Amanda. Within 30 seconds I had an appointment to see her that same week. Right from the get-go I could tell that Amanda was going to be an asset in my journey to buy a home. Acting more as a mentor than a lender, Amanda answered countless questions and provided a stable and sound base for me to rely on. I received nothing but clear, concise and honest advice. Without her, I doubt I would have succeeded. I was always told that buying a first home is nerve-racking at the best of times, however after my experience with NZHL and Amanda, I disregard that statement."
Lewis Denham
Rotorua
In our customers' words
"We would like to thank Sally and the NZHL team for all their help for us achieving a lifetime goal of owning and building our first home, especially after a pandemic! Getting our home loan was made so easy with the help of Sally Copeland. I have heard it can…" Read More
"We would like to thank Sally and the NZHL team for all their help for us achieving a lifetime goal of owning and building our first home, especially after a pandemic! Getting our home loan was made so easy with the help of Sally Copeland. I have heard it can be a very stressful and daunting process, but we loved how we were always kept in the loop and all the help we received along the way. We now look forward to building our first home thanks to NZHL and not having that lifelong mortgage! THANK YOU NZHL !! "
Wallace Whanau
Rotorua
In our customers' words
"Yesterday I had an appointment with the most knowledgeable person I have ever met in this field. She was very informative and explained things so clearly I was very impressed when I left and now I definitely am thinking of coming on board with you guys. Thanks for all the…" Read More
"Yesterday I had an appointment with the most knowledgeable person I have ever met in this field. She was very informative and explained things so clearly I was very impressed when I left and now I definitely am thinking of coming on board with you guys. Thanks for all the help again Mikaela Eagles!!! You will be seeing me very soon sometime in the very near future."
Paddy
Rotorua
In our customers' words
"A little over a year ago I became a client of Sally Copeland the business owner of NZHL Rotorua, for the mortgage of my family home. Just last weekend I signed a contract for an investment property conditional on 3 days to check title and confirm the mortgage pre-approval I…" Read More
"A little over a year ago I became a client of Sally Copeland the business owner of NZHL Rotorua, for the mortgage of my family home. Just last weekend I signed a contract for an investment property conditional on 3 days to check title and confirm the mortgage pre-approval I had from NZHL. Sally took care of every matter required to ensure that the mortgage was confirmed well before the required time, so the sale and purchase agreement could be made unconditional. She took charge and made the process stress free from start to finish. I am super pleased that I am with NZHL, Sally is a true professional in her field of business and is an excellent example to her staff whom are also a pleasure to deal with. Having been with a prominent bank for all my working life I would strongly recommend NZHL to any one wanting to take charge of their destiny and pay their mortgage down quickly."
Mark
Rotorua
In our customers' words
"Hi Shelley, Gary and I just wanted to thank you for all your help with our recent house purchase. Everything was dealt with very efficiently and promptly and we appreciated the cash contribution as well. We are planning on adding one more property to our portfolio soon and then I…" Read More
"Hi Shelley, Gary and I just wanted to thank you for all your help with our recent house purchase. Everything was dealt with very efficiently and promptly and we appreciated the cash contribution as well. We are planning on adding one more property to our portfolio soon and then I think we all need a rest! Once again, many thanks."
Tina
Rotorua
In our customers' words
"Having known Sally Copeland less than a year I was recently introduced to NZHL when enquiring about changing my properties’ finances. I saw, after banking comparisons, value in NZHL and engaged Sally’s services. Despite the numerous difficulties my situation threw at her she handled everything in the most professional, prompt…" Read More
"Having known Sally Copeland less than a year I was recently introduced to NZHL when enquiring about changing my properties’ finances. I saw, after banking comparisons, value in NZHL and engaged Sally’s services. Despite the numerous difficulties my situation threw at her she handled everything in the most professional, prompt and courteous way possible. She constantly over delivered and exceeded my expectations. I was left in no doubt my continued best possible financial outcome was her foremost focus above all else. I am a harsh judge and recommend no one lightly but have no hesitation in recommending Sally and NZHL to anyone."
Nick Turner
Rotorua
In our customers' words
"Great advice and support in life is priceless, but if I had to quantify how NZHL Rotorua have helped us over the last 3 years, we have saved thousands! I love the way they run their branch, super organised friendly, and always ready for a chat and a coffee. They…" Read More
"Great advice and support in life is priceless, but if I had to quantify how NZHL Rotorua have helped us over the last 3 years, we have saved thousands! I love the way they run their branch, super organised friendly, and always ready for a chat and a coffee. They are not scared to tackle big goals, and say it like it is! Nothing is ever too hard, and being Gen Y I love that I can email, text or drop in, it’s never problem. I admire their work life balance, and I think they are great role models to their clients, they walk the talk…"
Abi Keen
Rotorua
In our customers' words
"Exceptional customer service, acted immediately and was enormously helpful with practical advice. I trust and value their recommendations and would not hesitate to recommend debtnav."
"Exceptional customer service, acted immediately and was enormously helpful with practical advice. I trust and value their recommendations and would not hesitate to recommend debtnav."
Jan M
Rotorua
In our customers' words
"I was looking for a way of paying off my mortgage as soon as possible because all the money I would save on paying the interest I wanted to spend on other things. I am so glad I found out about New Zealand Home Loans because once it was explained…" Read More
"I was looking for a way of paying off my mortgage as soon as possible because all the money I would save on paying the interest I wanted to spend on other things. I am so glad I found out about New Zealand Home Loans because once it was explained the different way of paying back and managing the loan I could see how much quicker my mortgage would be paid off, and it is working brilliantly!"
Jacky P
Rotorua
In our customers' words
"Chris and I had an appointment with New Zealand Home Loans and the light went on for us… something which had been illusive to us for the past 4 years… We now have flexibility and choices which we did not have with our traditional bank mortgage, and our efforts are…" Read More
"Chris and I had an appointment with New Zealand Home Loans and the light went on for us… something which had been illusive to us for the past 4 years… We now have flexibility and choices which we did not have with our traditional bank mortgage, and our efforts are being rewarded by our debt reducing faster, and saving us thousands in interest . We have been re-inspired about our financial goals and we now have a sense of achievement. We recommend you talk to New Zealand Home Loans will make a difference to your lifestyle and help you achieve your milestones."
Chris & Deb
Rotorua
In our customers' words
"We were initially met by Amanda and were warmly welcomed to the company and began the process of moving our home loan over from ANZ to NZHL. The process was a little longer than anticipated due to the changes in legislation which meant additional form filling and meetings. Amanda was…" Read More
"We were initially met by Amanda and were warmly welcomed to the company and began the process of moving our home loan over from ANZ to NZHL. The process was a little longer than anticipated due to the changes in legislation which meant additional form filling and meetings. Amanda was patient and professional throughout. Following the move we met with Leah Traill and then Robyn. Leah was amazing to work with, she carefully reviewed our insurances and talked us through options. During the first meeting my husband Neil told Leah he was thinking of canceling a policy as it was a lot of money and he probably should tell them about his heart attack in July. Leah stopped Neil right there and asked him to repeat what he said and asked if he’d claimed. The policy was for trauma cover and he was eligible to make a claim, and probably a full one at that. Neil was unaware that he had this option and wasn’t sure he would be eligible. Leah reassured us both and very quickly processed everything required which resulted in a pay out of $110,000. If it were not for Leah Neil would have probably never claimed and would have cancelled the cover! Leah is so easy to work with, she’s knowledgeable and diligent and we can’t thank her enough. We have also worked with Robyn who has met with us twice now and talked us through the account and ensured each element was set to meet our needs, especially with the current situation and the payout to make sure the money is working for us and offsetting the mortgage. Robyn has been amazing to, really knowledgeable and again extremely patient with us! I would definitely recommend anyone who hasn’t already, get insurance cover and really understand their policies, going to someone like Leah would certainly make the difference. From experience I would recommend Leah directly as she explained everything clearly and took any worries about the claim off us and she dealt with everything. Thank you to the ladies for all they have done. "
Liz and Neil Carrington
Bay of Plenty
In our customers' words
"NZHL treated our staff to a brilliant and informative presentation on who they are, what they do, and their core services. Key learnings: client care and support was their cornerstone. Providing that 1-1 mentoring was valuable as well."
"NZHL treated our staff to a brilliant and informative presentation on who they are, what they do, and their core services. Key learnings: client care and support was their cornerstone. Providing that 1-1 mentoring was valuable as well. "
Melissa
Rotorua
In our customers' words
"Love NZHL, As soon as you walk in the door, everyone there is kind and approachable! Robyn always responds quickly to any emails or phone calls. She is so thorough and knowledgeable and such a big help for people like me, who have minimal money management skills! Have recommended this…" Read More
"Love NZHL, As soon as you walk in the door, everyone there is kind and approachable! Robyn always responds quickly to any emails or phone calls. She is so thorough and knowledgeable and such a big help for people like me, who have minimal money management skills! Have recommended this to friends and whānau who have now moved their home loans to NZHL. Thank you! "
Leesa
Rotorua
In our customers' words
"NZHL helped me into my first home in 2015, then into our second in 2020 when we started our family. Their service has always been great, easy to talk to and good advice when we needed it."
"NZHL helped me into my first home in 2015, then into our second in 2020 when we started our family. Their service has always been great, easy to talk to and good advice when we needed it. "
Callan
Rotorua
In our customers' words
"Samantha has been responsive, friendly and professional. It is clear that she knows what she is doing and is very good at her job. She has been so patient with our questions and concerns, and always explains things thoroughly. Samantha has helped us get to a great financial position, which…" Read More
"Samantha has been responsive, friendly and professional. It is clear that she knows what she is doing and is very good at her job. She has been so patient with our questions and concerns, and always explains things thoroughly. Samantha has helped us get to a great financial position, which we definitely couldn’t have done without her."
Casey
Bay of Plenty
Get in touch with the Rotorua Team
Compare how much NZHL could save you on your mortgage
Calculate how much you could save in time and interest if you switched your mortgage to NZHL.