Team member helping a client at a table whilst using a computer

Our Wellington Mortgage Advisors

Here to help Wellingtonians achieve financial freedom, faster.

Meet our passionate Mortgage Mentors

With 9 offices across the Wellington region, there’s sure to be a Mortgage Mentor in your neighbourhood with the local expertise you need on your mortgage journey. All our Mortgage Mentors are qualified financial advisers who can provide you with personalised financial planning, advice, smart tools and loan structures to help you achieve your goals.
Jill Burns NZHL Kapiti Coast

Jill Burns

Kapiti Coast
Jill has been a part of the team at New Zealand Home Loans since 2001, initially working at the Wellington office, the first in…

Karen Smart

Harbour City
Long-time business owner Karen Smart is passionate about helping her local Wellington community on their journey to financial freedom. Whether it's your first home,…
Chris Porter NZHL Mana

Chris Porter

Mana
Chris and his wife Tracey were New Zealand Home Loans clients who saw, first hand, the differences the company made in their lives. He…
Stephen Kirk NZHL Wellington City

Stephen Kirk

Wellington City
Thirty-five years in sales preceded Wellington-born Stephen’s move to New Zealand Home Loans in 2006. He became a Business Owner in 2008, motivated by…

Chris Henry

Wellington Coastal
Chris became an NZHL client in 2005, when he was working in the New Zealand Police. He and his family were able to realise…
Sue-Anne Leitch NZHL Paraparaumu

Sue-Anne Leitch

Lambton Quay
Sue-Anne loves what she does; being proud to be a part of the team at New Zealand Home Loans which she joined in August…

Glen Mattingley

Paraparaumu
Glen has been in the financial services industry for over 20 years, starting his career with NZHL in 2002. Glen manages the NZHL Paraparaumu…

Kajal Mehta

Paraparaumu
Kajal has come to NZHL with 8 years of experience in the financial service industry. She began her career in 2015 with India’s largest…
Tracey Hayston NZHL Mana

Tracey Hayston

Mana
Tracey had worked in radio before taking time off when her youngest child was born. During a period at home, she completed a Diploma…
Gary Spratt NZHL Wellington Central

Gary Spratt

Wellington Central
Gary holds a special place in the history of New Zealand Home Loans, having set up the first business office in 1996. A Mancunian…

Why team up with a Mortgage Mentor?

We’ve been helping Kiwis pay off their loans and reach financial freedom, faster for over 25 years.

This is not some unattainable goal; this is something we help people just like you achieve every single day!

Through personalised financial planning, ongoing support, a customised loan structure and smart tools to track your income and expenses, our Mortgage Mentors are here to help you achieve your goals.

They’re also here to support you long after your loan is approved because continuous mentoring throughout your mortgage journey is part of the package.

When you book a chat with a Mortgage Mentor, they’ll work with you to understand your unique circumstances and can talk you through the NZHL process. From there, you can decide if we are the right fit for you.

Frequently asked questions

What’s the difference between a Mortgage Broker & Mortgage Mentor?

Both a mortgage broker and a NZHL mortgage mentor act as the third-party intermediary between the borrower and the bank, handling the transactions and acting on your behalf to get the best interest rates. But a mortgage mentor offers longer-term personalised support, such as tailored financial plans, advice and mentoring. You also get access to DebtNav, NZHL’s online financial monitoring tool.

Where can I search for a broker?

You can search online for recommended mortgage brokers or ask people in your network to recommend someone they trust. You could also talk to real estate agents to see if they’re partnered with brokers local to their area. To get in contact with a local NZHL mortgage mentor, book an appointment here.

Is it faster to team up with a Mortgage Broker?

Yes you can pay off your mortgage without any outside help. But having tailored plans, support and tools could be the difference between paying your mortgage off sooner rather than later. Mortgage brokers and Mortgage Mentors also usually have access to great interest-rate deals that you may not be able to access otherwise.

Are there costs to working with a broker?

No, usually there are no costs to you, the borrower. Mortgage brokers and mentors get paid by the lenders, which is approximately 0.35% of the full loan.

How much time does it take to process an application?

It can take 2-6 weeks to get approved if you’re applying independently. Or it can take 2-4 weeks If you work with a broker or mortgage mentor, as they can help you along the process faster and have established relationships with the banks.

When should you start chatting to a Mortgage Mentor?

As soon as you have the goal to buy a house, you should be talking to a mortgage broker or mentor about next steps. They can help put together a plan to reach your goals.

Can I chat to multiple brokers?

The short answer is yes, you can engage multiple brokers, but it may not help you get the mortgage you want and may even prevent you from getting a loan approved. We recommend you select one mortgage broker or mentor to team up with.

How do I get a lower interest rate?

It is helpful to have the lender look favourably upon you and your financial position. This may help you secure a better interest rate. You can help yourself by checking in on your budget (how are your income and expenses tracking?), improving your credit score, comparing deals from various lenders, and make sure you explore all your options. An NZHL mortgage mentor can help you do this.

What does it cost to use an insurance broker in New Zealand?

No, generally you won’t pay a fee to an insurance broker (except sometimes administrative fees). These brokers get paid directly by the insurance companies they place policies with, or they may get paid an agreed fee by the companies.

See how much you could save on your mortgage with our mortgage comparison calculator.