Team member helping a client at a table whilst using a computer

Our Auckland Mortgage Advisors

Reach financial freedom, faster with a trusted NZHL Mortgage Mentor on your side.

Meet our dedicated team of Mortgage Mentors

With over 20 offices across greater Auckland, we’re sure to have a Mortgage Mentor with the local knowledge and experience you’re looking for. From Silverdale to Pukekohe, our advisers are ready to help with personalised service, smart home loan structures, continuous mentoring, and tools to support you on your journey towards faster financial freedom.
Ruel Talampas NZHL Massey

Ruel Talampas

Northcote
Ruel has been a New Business Consultant for NZHL Northcote since 2018. He is passionate about providing exceptional services to his clients, especially in…

Kristy Paterson

Northern Bays
Kristy has a first-hand perspective of how New Zealand Home Loans helps Kiwi families – both her Mum and Dad are franchise owners and…
Samuel Chong NZHL Wairau

Samuel Chong

Wairau
Samuel comes from a background in banking and lending for the last decade and spent most of that time dealing with retail and high-value…

Angelina Carden

Auckland City
Angelina first experienced the New Zealand Home Loans system as a client in 2005. Impressed by the rate of debt reduction she and her…
Angel Ong NZHL Epsom

Angel Ong

Epsom
Angelito (known as Angel) has over 14 years experience in the Financial Services Industry with roles such as an Agency Manager for Citibank and…
Mariam Erasmus NZHL Ellerslie

Mariam Erasmus

Sylvia Park
Mariam came to Albany from her home in Cape Town in 2010. In South Africa, she worked at Old Mutual and Liberty Life for…

Daniel Melvin

Pukekohe
After being introduced to the unique way NZHL helps its clients, Daniel joined the team at NZHL Pukekohe to help others, like him, take…
Rex Yap NZHL Northcote

Rex Yap

Northcote
Rex was raised in the Philippines, where many residents grow old without a savings plan in place. Having migrated to New Zealand in 2004,…
Tony Singh NZHL Ormiston

Tony Singh

Ormiston
I am originally from India and moved to New Zealand in 2009. Having a lot of customer services experience, people skills and a degree…

Kristy Paterson

North Harbour
Kristy has a first-hand perspective of how New Zealand Home Loans helps Kiwi families – both her Mum and Dad are franchise owners and…

Craig Johnson

Waitakere
My disclosure statement is available upon request.
Tess Aranas NZHL Eastern Bays

Tess Aranas

Eastern Bays
Tess moved to New Zealand from the Philippines in 2007 and joined New Zealand Home Loans in 2009. A graduate in science and accountancy…
Andrew Kwek NZHL Rodney

Andrew Kwek

Rodney
Andrew was previously a general manager with an IT consultancy and trained as an engineer, adding post-graduate qualifications in marketing and finance. He loves…
Kerry Augustine NZHL Auckland Metro

Kerry Augustine

Metro
Kerry has a background in business banking working for one of New Zealand’s major banks for almost a decade. However, he has also held…

Brett Haeger

Takapuna
NZHL Takapuna was founded by Brett and his late wife Chandra in July 2011. With 25 years’ experience in Finance, Customer Care and Residential…

Hedy Sheck

Auckland City
With a long history in lending and insurance, Hedy joined NZHL because of the personal touch and ease NZHL offers clients - helping clients…
Marion Sweeney NZHL New Market

Marion Sweeney

Newmarket
Marion Sweeney is the Business Owner of NZHL Newmarket. Marion is a firm believer in the proactive approach of getting clients debt free, faster.…
Kent Sheetz NZHL Remuera

Kent Sheetz

Remuera
Kent has been an owner operator of several successful businesses. The most recent operation, covering the last 14 years, delivered fundraising events, corporate events,…

Chris Haeger

Takapuna
Having been around NZHL for as long as I can remember due to my parents starting the NZHL Takapuna branch in 2011, I have…

Yew Hsin Cheng

Auckland Central
With a degree in accounting and finance alongside a background of more than 20 years in buying and management in the FMCG retail environment,…
Jo McRae NZHL North Harbour

Jo McRae

North Harbour
Jo had 40 years in the finance industry but she saw, in New Zealand Home Loans, the chance to give something back, the chance…
Gabriel Yap NZHL Northcote

Gabriel Yap

Northcote
Born in the Philippines and raised in New Zealand, Gabriel grew up with his parents running the New Zealand Home Loans Northcote office. Throughout…
Prawin Daya NZHL Ormiston

Prawin Daya

Ormiston
Prawin is originally from South Africa and has been in New Zealand since 2008. He joined New Zealand Home Loans in 2009, starting as…

Jo Staines

Glenfield
Long-time Business owner Jo Staines is passionate about partnering with her clients on their journey to financial freedom. Whether it's your first home, refinancing,…
Andrew Kwek NZHL West Auckland

Andrew Maehl

West Auckland
The first graduate of the Auckland Business Development Centre training programme, Andrew joined New Zealand Home Loans in January 2010 and became a Business…
Bernadette Morgan NZHL Eastern Bays

Bernadette Morgan

Eastern Bays
Bernadette has built a career in the finance industry since 1987, working for seven of those years as a mobile mortgage manager. She joined…

Elan Simich

Karaka
Elan joined the NZHL in 2021 after spending the past few years raising her three children and supporting her husband with his Civil Engineering…

Mark Greenslade

Takapuna
Mark has worked in the banking industry for 35 years. During this time, Mark has loved helping his clients navigate the home-buying process. He…

Jacob van Winden

Pukekohe
After completing a Bachelor of Commerce and a Bachelor’s Degree in hospitality at AUT, whilst working full-time at a well-respected hotel in the CBD,…
Yuko Dempster NZHL Mt Eden

Yuko Dempster

Mt Eden
Yuko’s background is in the tourism industry. She started working with agents in Japan, then came to New Zealand and built a business to…
Terry Cooper NZHL Massey

Terry Cooper

Manukau
My disclosure statement is available upon request.
John van Winden NZHL Pukekohe

John van Winden

Pukekohe
NZHL Franklin is headed up by John and his wife, Liz. They saw firsthand the difference that NZHL can make to a family’s circumstances,…

Why should you work with a Mortgage Mentor?

Your mortgage isn’t something you have to manage alone. A NZHL Mortgage Mentor works with you at every step along your home loan journey.

First, they'll take the time to get to know you - helping you identify your financial situation and future goals. Then, using a highly personalised approach, your mentor will help you structure your mortgage to make the most of your income and savings, reducing your daily interest costs in the process. We call this channelling.

With your loan secured, they’ll check in regularly, providing continued coaching and advice, never losing sight of your shared mission; to help you achieve your goals and reach financial freedom, faster.

When you sit down for an initial chat with a Mortgage Mentor, they’ll ask you a few questions and explain how the process works. At the same time, you can get a feel for our approach and if we might be a good fit for you too.

Mortgage Advisors FAQ’s

What is a Mortgage Mentor?

A mortgage broker aims to complete real estate transactions as a third-party intermediary between a borrower and a lender. The broker will collect information from an individual and go to multiple lenders in order to find the best potential loan for their client.

How do I find a mortgage advisor?

Get referrals from your real estate agent. Your real estate agent should have a pulse on local mortgage mentors in your area and be able to recommend qualified individuals. Real estate agents make a commission after a home is sold, so they have a vested interest in recommending a good broker. Read online reviews.

Is it quicker to use a mortgage Mentor?

This is something that you could do independently, but using a mortgage broker to compare deals for you can be easier, quicker and more thorough. It’s also worth bearing in mind that they sometimes have access to deals that the public do not.

How much does it cost?

All mortgage lenders pay a mortgage broker a commission or procuration fee, typically being 0.35 per cent of the full loan size.

How long does a mortgage application take through a advisor?

The average time for a mortgage to be approved is usually 2 to 6 weeks. However the mortgage application process with a mortgage broker cut this time to 2 – 4 weeks. Learn the time frames from initially speaking to a mortgage broker and getting a mortgage agreement in principle to you receiving your keys.

When should you start talking to a advisor?

The short answer: as soon as you’ve got a property goal. The longer answer: whether you’re scoping out your options, have a long-distance goal in mind or you’re ready to enter the property market (like, yesterday)… chances are you’ll benefit from having a chat with a mortgage broker.

Is it okay to talk to multiple mortgage advisors?

The answer to this question is yes you can use multiple brokers to act on your behalf, but the problem is, it might not help you get the mortgage you want and, in some cases, can prevent you from getting a mortgage altogether.

How can I get a better mortgage rate?

Check-in on your budget. … Improve your credit score. … Compare several mortgage lenders. … Consider alternative mortgage options. … Buy mortgage points. … Lock your rate. … Take your time.

Do insurance advisors charge a fee NZ?

Insurance brokers in New Zealand primarily earn through two methods: either by receiving commissions from insurance companies when they place a policy for a client or by charging an agreed fee for policy placement. Some brokers might also add predetermined administrative fees.

See how much you could save on your mortgage with our mortgage comparison calculator.